At Aliana Jewels, we take utmost care to ensure that your jewellery is packed securely and delivered safely to your doorstep. Every order is handled with precision to maintain the quality, elegance, and value of our products while ensuring timely delivery.

Shipping Locations

  • We currently deliver orders across India through trusted and reliable courier partners.

  • International shipping may be available on request, subject to destination, customs regulations, and additional charges.
    Customers interested in international shipping are advised to contact us before placing an order.

Order Processing Time

  • All orders are carefully processed within 1–3 business days after successful payment confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

  • Custom-made or made-to-order jewellery may require additional processing time. The estimated dispatch timeline for such orders will be communicated separately at the time of order confirmation.

Delivery Timeline

  • Standard delivery within India:
    Orders are typically delivered within 5–7 business days after dispatch.

  • Delivery timelines may vary depending on:

    • Shipping location

    • Courier partner operations

    • Weather conditions or unforeseen circumstances

While we strive to meet estimated delivery timelines, they should be considered as approximate and not guaranteed.

Shipping Charges

  • Shipping charges, if applicable, are clearly displayed at the checkout page before order confirmation.

  • Free shipping may be offered on selected products, order values, or during promotional campaigns, as specified on the website.

  • Any additional charges for special delivery requests or international shipping will be communicated in advance.

Order Tracking

  • Once your order is shipped, tracking details will be shared via email or WhatsApp.

  • Customers can use the provided tracking link to monitor their shipment status in real time.

  • If you face any issues tracking your order, our support team will be happy to assist you.

Secure Packaging & Insurance

  • All jewellery orders are packed in tamper-proof, secure packaging to prevent damage during transit.

  • Shipments are insured until delivery, ensuring peace of mind for our customers.

Delays & Responsibility

  • Aliana Jewels is not responsible for delivery delays caused by:

    • Courier partner delays

    • Natural disasters or adverse weather conditions

    • Incorrect or incomplete shipping address provided by the customer

  • In such cases, we will assist customers by coordinating with the courier partner wherever possible.

Contact Us

For shipping-related queries or special delivery requests, please contact us at:
Email: alianajewels2@gmail.com